Privacy Policy

Last updated: 25th April 2025

Welcome to North Star Themes (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from https://northstarthemes.com (“Website”).

1. Information We Collect

Information You Provide

• Name
• Email Address
• Phone Number
• Company Name
• Company Website

This information is collected through contact forms, newsletter sign-ups, or when you make a purchase.

Information We Collect Automatically

• Usage Data (e.g., pages visited, buttons clicked)
• Device Information (e.g., browser type, operating system)

We collect this information using PostHog, an open-source analytics tool that helps us understand how users interact with our site.

2. How We Use Your Information

• Process orders and deliver digital products
• Respond to inquiries and provide customer support
• Send important updates or promotional emails (you can opt out anytime)
• Improve our Website functionality and user experience
• Comply with legal obligations

3. Third-Party Services

Payment Processing

We use Stripe to process all payment transactions. We do not store your credit card information.

Hosting & Infrastructure

Our site is hosted and secured through Cloudflare.

Product Hosting & Accounts

If you purchase a product, you'll create an account on Polar.sh to access your downloads. Polar.sh is responsible for securely managing your user account.

Analytics

We use PostHog to track user interaction data, which is anonymized and used only to improve our services.

4. Cookies

We currently do not use cookies for tracking. However, in the future we may implement cookies to:

• Save user preferences
• Track analytics
• Enable advertising features

We will update this policy and add a cookie consent banner if cookies are introduced.

5. GDPR Notice (for European Visitors)

While our business is based in the United States, we strive to comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Lodge a complaint with your local data protection authority

To make a request, contact us at: [email protected]

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights and Choices

You can:

• Unsubscribe from emails using the link in any message
• Request to view, edit, or delete your personal data by emailing us

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top indicates the latest revision. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

North Star Themes
Email: [email protected]
Website: https://northstarthemes.com